Legal notice


Sem Volcans, a joint-stock company with a board of directors, operating under the trading name VULCANIA, with a capital of 3,645,155 Euros whose head office is located at:
2 Route de Mazayes, 63230 Saint-Ours les Roches
Tel: 04 73 19 70 00 - Fax: 04 73 19 70 99
contact email: SEM Volcans is registered with the Clermont-Ferrand Chamber of Commerce number 423 556 356.
Intra-community VAT identification number: FR 23 423 556 356

Publication director

Mrs Sophie Rognon, Director General of SEM Volcans.

Authorization scheme

VULCANIA as registered under number IM063120002 in the Register of Travel and Holiday Operators on February 21, 2012.

Hosting, Design and Development

  • Website creation by Agence Web Ingénie: Creation of the website, CMS development, SEO, Hosting, online sales Ingénie - Rue des Sept Laux - ZA Les Pérelles - 38570 Le Cheylas - France • Tel: 04 38 72 91 00
  • CRM Tourism Ingénie: Newsletter / Emailing
  • Ingénie Booking Software: Booking centre

Photos, videos and illustrations credits:

Vulcania / Ingénie / Joël Damase / Jérôme Chabanne / MK Krafft-CRI Nancy-Lorraine / Francis Debaisieux / Périscope Créations / Christian Sagne / One / Getty Images / François Garnier / Planet Observer / Strass Productions/ Christophe Darbelet / Christophe Camus / Amak Studio / Sertis / X Largo/ Joravision / A. Demaison / Squattrocchi / Wanda Productions / Ryan McGinnis /  Luc Olivier / Point G / Serge Bloch / V.Uta / Yohan Loubier / PUI Limoges / Allegre – Bosio -Ushuaia Nature-TF1 entreprises-Starface / Olivier Grunewald / Avida / Pix’n Prod / All Contents / Thomas Pesquet / Anne-Lise Plancoulaine / Neige - Saint Thomas Production / OT Sancy

Personal data

This site has been declared to the CNIL (National Data Protection Commission) under number 1015466 and later under the modified number 806955. The information that the user communicates on the site allows Vulcania and its partners to process and execute requests for information, bookings, documentation and to send news by email.

Terms of use

Vulcania provides user services on this site. The user agrees to comply with the following conditions of use. Vulcania requests users who do not accept these conditions to leave the site.

Site content

This website is provided as a service to visitors. Vulcania reserves the right to delete, modify or supplement the information provided on this site at any time and for any reason whatsoever, without prior notice.
7 days a week, except in cases of force majeure, computer, communications networks or technical difficulties.
Vulcania may interrupt the operation of the site for maintenance and endeavor to warn users beforehand.

Intellectual property

The content of this website is the property of Vulcania. The user is authorised to consult the data stored for their personal non-commercial use only, which excludes any local, national or international commercial exploitation.
Vulcania stipulates that logos, text, sound, graphics or images contained on the site may not be copied in whole or in part, reproduced, modified, published, issued, posted, transmitted or distributed by any means whatsoever without Vulcania’s prior written authorization. Any contravention of the applicable legal provisions is considered counterfeiting and is liable to criminal prosecution as provided for by law. The use of a copyrighted work without authorization is considered an act of counterfeiting.

Hypertext links

The pages on this website may contain links to or make references to other sites. Vulcania does not guarantee the content of these sites referred to and cannot be held responsible for damages resulting from the use of the content of such sites. Links to other sites are provided only for the convenience of website users.
Vulcania is not responsible for links from other sites to its site.


Vulcania cannot be held responsible for any direct or indirect damage resulting from interruption, malfunction or direct or indirect use of the site in any way. Connection to the site is the sole responsibility of the user.

Protection of personal data

Any personal information provided by the site user may be used or exploited by Vulcania and its partners for the following purposes:
Sending and exchanging information by email, fax, post or telephone;
Processing an order, a request for information or documentation.
In accordance with article 27 of the Data Protection Act of January 6, 1978, information essential to the processing of requests is marked with an asterisk. Other optional information requested is intended to understand user profiles and improve the services provided. The user has the right to consult, modify, correct and delete their personal data (in accordance with article 34 of the Data Protection Act of 6 January 1978). The user can exercise this right by writing to the IT Department, Vulcania, 2 route de Mazayes 63 230 Saint-Ours les Roches.
The user may link to partner sites which may not be governed by these provisions to protect personal data. The user is invited to examine the rules applicable to the use and disclosure of data provided on such sites.

For any complaint concerning the Website:

You can contact the company VULCANIA:
  • by phone Monday to Friday 9 a.m. to 12 p.m. and 2 p.m. to 5 p.m. (except holidays): 04 73 19 70 10.Ÿ electronically to the following address:
  • by post to the following address: 2 Route de Mazayes- 63230 Saint-Ours les Roches