Order with payment obligation:Tickets or holidays reserved on the Vulcania website must be paid for immediately.
Right of cancellation:For remote purchases (Internet, telephone, by correspondence, teleshopping, etc.), the consumer has a right to cancel and can be reimbursed for the goods or services ordered. You have the right to cancel for up to 14 days without providing a reason.
Article L121-21-8 of the Consumer Code provides exceptions to the right of cancellation, in particular for the provision of leisure activity services.
In accordance with this provision, the purchase of tickets or holidays on the Vulcania websites cannot be cancelled.